A private-label soda brand · Beverage
945 loads, two retailers that don't forgive a missed window.
- Client
- A private-label soda brand, selling into Trader Joe's and Aldi
- Service
- Freight, retailer compliance, co-packer inbound
- Market
- Beverage, US grocery
- Duration
- April 2023 to December 2025
The problem
Before working with us, the brand ran its whole supply chain by email: 945 loads, 49 lanes, 308 carriers and two co-packer flows into Trader Joe's and Aldi.
ChallengeThe co-packer ran night shifts on inbound cans nobody could see coming.
ChallengeTrader Joe's DC desks need the PO, BOL and bioterrorism sheet, with 24 hours' notice for changes.
ChallengeThe weekly plan lived in a shared sheet that changed after cutoff, sometimes the same morning.
What we did
Our team ran the brand's national freight end to end: inbound cans to the plant, finished goods into the retailers' DCs, and the paperwork each desk asked for.
ActionKept the co-packer fed with more than 430 inbound loads from its can supplier, on a schedule that ran night shifts.
ActionManaged PO-specific appointments, BOLs and bioterrorism paperwork on every Trader Joe's load.
ActionCovered the freight with 308 vetted carriers across 44 pickup and delivery points, so no lane depended on one truck.
Outcomes
Proven945
loads and $1.29M in freight across 49 lanes in under three years
loads and $1.29M in freight across 49 lanes in under three years
Proven149
loads into Trader Joe's distribution centers across five states
loads into Trader Joe's distribution centers across five states
Proven430+
inbound loads from the can supplier to the production plant
inbound loads from the can supplier to the production plant
What the record showed
We went back through our own record of the account afterward. The gaps a good broker still leaves are the ones Valence is built around.
Found20.6 emails and 3 threads per load, 18,105 emails behind 945 loads. 27% of threads were one question: where's my truck.
FoundProof of delivery on file for 23% of loads. $27,500 in detention and re-rates paid above the confirmed rate, none approved ahead of time.
Found$13,398 in delivered loads never billed or paid short, found in a single audit.